Shipping & Return Policy

When will my order be delivered?

Orders will arrive 2-8 business days after your order is placed via USPS or UPS ground unless we inform you otherwise by email. Shipments originate from California and transit time will vary based on distance from our farm.

How can I cancel or change my order?

We try to ship orders as quickly as possible so we may not catch your order in time to change or cancel it. If you need to make changes to your order, please email us at hello@alchemimushrooms.com within 24 hours of placing your order and we'll do our best to accommodate your request.

Do you accept returns?

We know you'll love our mushrooms as much as we do. If for any reason you are unsatisfied with your product, please email hello@alchemimushrooms.com so we can initiate the refund process.

What do I do if my package arrives damaged?

Please email us at hello@alchemimushrooms.com with a photo of the damage, showing the product is unusable, and we will ship you a replacement product.